Our goal is to ensure your complete satisfaction. If, for whatever reason, you are dissatisfied with your purchase, you can return it to Artitec within 14 working days of recieving your parcel subject to conditions below.

Please contact us before returning the product. All returned or exchanged items must be in new condition, in their original box, and must include all packing material, manuals, and all accessories. The recipient will be fully responsible for all shipping charges and documentation needed to return the product.

Our return address:
Papaverweg 29 b
NL-1032 KE Amsterdam
The Netherlands.

For complaints, please contact us by e-mail: [email protected].

Send the defective product to ARTITEC bv, Product Service, Papaverweg 29 b, 1032 KE Amsterdam, The Netherlands.